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If a product is described as inclusive, (e.g. BT Broadband Talk Evening & Weekend is inclusive with BT Total Broadband) it means that the additional product is available to you at no extra cost.

Insurance is available for you if you are a Pay Monthly customer on your main and additional handsets, and can be purchased at the same time as the phone. The cost is £2.99 per month for the first 3 months and £5.99 per month thereafter. You can cancel the policy at any time. Find out more.

British Telecommunications Plc (FRN 161200) is an appointed representative of Lifestyle Services Group Limited. The cover has been arranged by Lifestyle Services Group Limited (FRN 315245) with a single provider, London General Insurance Company Limited (FRN 202689). The companies are authorised and regulated by the Financial Services Authority, which can be checked on the FSA website www.fsa.gov.uk/register

The Integrated Services Digital Network allows the transmission of digital rather than analogue signals. This means a user can connect to the Internet over a standard phone line. It provides higher speeds than a traditional modem dial-up connection.

Your online bill will be fully itemised bill, showing all the details of every call that you have made in that billing period. This will include the date, time and duration of call.