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Tracking a fault |
Step 1 |
| As soon as you've reported a phone line fault you can check the progress of the repair, so you'll know what's being done to fix the problem. |
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| AYou'll find the main Faults reporting and tracking page in the Your account area. |
| BYou can learn what stage the repair is at here. You can also add further notes to your fault report, set up a free Call Diversion or Out of Service message or arrange to receive text message updates. |
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