BT
Terms & conditions

BT Business One Phone SME

Brief Description:

This is a hosted voice and communication service using fixed or mobile wireless technology that will (depending on the Subscription you select) use the SIP Network, the Mobile Network, the Onsite Mobile Network or the BT Wi-Fi Network.

These conditions apply to customers subscribing to BT One Phone SME.

Your contract for BT Business One Phone SME is made up of:

The General Terms – you can find a copy of these on the “Large Business and Public Sector” tab on the Terms of Agreement page;

The BT One Phone SME Schedule to the General Terms;

The SIP Networks Annex to the BT Business One Phone SME Schedule (which applies where SIP Networks are included in your Contract);

The Annex to the Service Schedule – for Call Recording Extra (which can be found under the “BT One Phone” terms and conditions)

the Phone Recording Extra Annex to the BT Business One Phone SME Schedule (which applies where Phone Recording Extra is included in your Contract);

the Convergence Services Annex to the BT Business One Phone SME Schedule (which applies where Convergence Services are included in your Contract);

The BlackBerry Annex to the BT Business One Phone SME Schedule (which applies where BlackBerry services are included in your Contract);

The MobileIron Annex to the BT Business One Phone SME Schedule (which applies where MobileIron is included in your Contract);

The One Phone Portal Annex to the BT Business One Phone SME Schedule (which applies where the One Phone Portal is included in your Contract);

The Onsite Mobile Networks Annex to the BT Business One Phone SME Schedule (which applies where an Onsite Mobile Network is included in your Contract);

The Private Voice and Data Extra Annex to the BT Business One Phone SME Schedule (which applies where Private Voice and Data Extra is included in your Contract);

The Signal Assist Annex to the BT Business One Phone SME Schedule (which applies where Signal Assist is included in your Contract).

Any Order or BT Charges Schedule for BT Business One Phone SME; and

the BT Price List.

You can find copies of the BT Business One Phone SME Schedule and the Annexes below:

Service Schedule for BT One Phone Connect (BT1193 PDF 333KB)

SIP Networks Annex to the BT Business One Phone SME Schedule

Phone Recording Extra Annex to the BT Business One Phone SME Schedule

Convergence Services Annex to the BT Business One Phone SME Schedule

BlackBerry Annex to the BT Business One Phone SME Schedule

MobileIron Annex to the BT Business One Phone SME Schedule

One Phone Portal Annex to the BT Business One Phone SME Schedule

Onsite Mobile Networks Annex to the BT Business One Phone SME Schedule

Private Voice and Data Extra Annex to the BT Business One Phone SME Schedule

Signal Assist Annex to the BT Business One Phone SME Schedule

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