BT
Terms & conditions

Maintenance of Equipment

Brief Description:

The terms below apply to the maintenance of equipment.  Alternative terms may apply as advised by BT and/ or set out on the order form.

Core Conditions – Conditions for Maintenance Services for Customer Premises Equipment
(BT2105 Conditions, Issue 2.1 - 21st May 2014 PDF 243KB)

Service Schedule – Conditions for Maintenance Services for Customer Premises Equipment – Service Schedule
(BT2105a Service Schedule, Issue 3.2 - 5th December 2014 PDF 152KB)

Conditions for Maintenance Services for Customer Premises Equipment - Customer Service Compensation Scheme - Annex
(BT2105 Annex, Issue 3, 20th March 2014, PDF 190KB)