BT
Terms & conditions

Mobile Service (Business) - On or after 1 August 2016

Brief Description:

On or after 1 August 2016, the following terms apply to new and existing customers subscribing to a business mobile service.

Please note that these terms were updated on the following dates:

1 December 2017 – to introduce the MobileIron Services Specific Terms and Conditions : Annex to the BT Business Mobile Terms;

6 March 2018 – to include new voice call and messaging service options;

29 March 2018 – to make reference to Traffic Management.

Your contract for BT Business Mobile Service is made up of:

For customers who do not receive a charges schedule:

- the General Terms – that you can find a copy on the “General Terms” entry on the “Business” tab of the Terms of Agreement page;
- the BT Business Mobile Schedule to the General Terms – which you can find below;
- the BlackBerry Annex to the BT Business Mobile Schedule (which applies where you are taking BlackBerry Enterprise Server, BlackBerry Enterprise Service 12, BlackBerry Internet Service and BlackBerry Enterprise Server Express) – which you can find below;
- the On Site Transmission Equipment Annex to the BT Business Mobile Schedule (which applies where you have ordered any On Site Transmission Equipment) – which you can find below;
- the MobileIron Services Annex to the BT Business Mobile Schedule (which applies when you are taking MobileIron On-Premises Services or MobileIron Cloud Services) – which you can find below:
- any Order; and
- the BT Price List.

For customers who receive a charges schedule:

- the General Terms – you can find a copy of these on the “Large Business and Public Sector” tab on the Terms of Agreement page
- the BT Business Mobile Schedule to the General Terms – which you can find below;
- the BlackBerry Annex to the BT Business Mobile Schedule (which applies where you are taking BlackBerry Enterprise Server, BlackBerry Enterprise Service 12, BlackBerry Internet Service and BlackBerry Enterprise Server Express) – which you can find below;
- the On Site Transmission Equipment Annex to the BT Business Mobile Schedule (which applies where you have ordered any On Site Transmission Equipment) – which you can find below;
- the MobileIron Services Annex to the BT Business Mobile Schedule (which applies when you are taking MobileIron On-Premises Services or MobileIron Cloud Services) – which you can find below:
- any Order or BT Charges Schedule (where applicable); and
- the BT Price List.

BT Business Mobile Schedule to the General Terms

BlackBerry Specific: Annex to the BT Business Mobile Schedule

On Site Transmission Equipment: Annex to the BT Business Mobile Schedule

MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile Schedule

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For terms that apply to customers subscribing to a business mobile service (including BT Business Mobile Broadband) before 1 August 2016.