Terms & conditions

BT's Terms and Conditions for
Business Broadband Voice Service.

Brief Description:

We are withdrawing BT Business Broadband Voice Service on 1st December 2017. Any new orders on and after 28th June 2017 will not be accepted.

BT Business Broadband Voice is the business variant of the residential service launched in December 2003, BT Broadband Voice. Unlike BT Broadband Voice the Service can only be provided over a suitably enabled BT Business Broadband enabled line (the residential service is also available to cable customers). The Service provides the Customer with virtual additional telephone lines over the existing BT Business Broadband line. It is important to note that this is not a replacement for the PSTN service merely additional line(s) and as a consequence will not fulfill all of the criteria of PATS (Publicly Available Telephone Service.

Current Issue Number:  9

Effective date:  11th September 2017

Conditions for BT Business Services (PDF 112KB)

BT Business Broadband Voice (PDF 125KB)

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