Personal

Manage your accounts

It's easy to manage your accounts online: change profiles, view BT bills and add email addresses.

Manage accounts and view bills, change personal and security information, upgrade to paper-free billing, choose to receive information about new products and offers that interest you, and use free directory enquiries.

Go to BT account

Manage account, settings and view bills, change personal and security information, add extra email accounts, upgrade products and choose to receive information about new products and offers that interest you.

Go to BT Yahoo! account

Manage account, calling features and view bill and change personal and security information.

Go to BT Broadband Talk account

Use your 5GB of secure online storage to keep copies of your precious photos and files with BT Digital Vault*.

Go to BT Digital Vault

Manage repairs on your lines more easily with the online fault reporting and tracking service.

Go to faults

You can easily move your BT phone, its calling features and your BT Total Broadband service.

More about moving BT services

To make sure you keep up to date with BT: log in, click 'Update personal info', scroll down to 'Your Options...' and select 'Yes'.

To make sure you keep up to date with BT: log in, click on 'Your profile', scroll down to 'Preferences' and click 'edit details' and select 'Yes'.

* BT Digital Vault with 5GB storage included with BT Total Broadband. Auto Backup facility inclusive with Option 3. Opt-in required. Service will continue providing it is used at least every 90 days. Conditions apply. Auto Backup currently not Mac compatible.