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BT Home IT Support can help you with a wide range of computer and IT troubles, either in the home or over the phone.

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Free broadband service status

Find out if there's a known problem with our service before calling the helpdesk, call 0800 169 0199.

Report or track a fault

Manage line repairs more easily with online fault reporting and fault tracking

Home computing help

Moving home?

Call us on 0800 800 150, giving at least five days' notice. Broadband service is subject to availability at your new premises.

Tours & Tutorials