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Getting started
Add to favouritesTo help you make the most the great features that come with BT Total Broadband, we recommend starting with these six key services. To easily return to this page, simply add it to your favourites.
Your key features in six easy steps
1. Online Security
Download your inclusive security software and get online security advice.
2. BT Broadband Talk
Make great-value calls over the Internet – similar to having a separate phone line1.
3. BT Yahoo! Mail
Access from any Internet-connected computer. Includes spam and email virus filters.
4. BT FON
Enjoy broadband access at hundreds of thousands of hotspots around the world.
5. BT Digital Vault
Set up your online storage so you can back up and share your files, photos and more2.
6. BT Yahoo! Online
Explore your personal BT Yahoo! Home Page, email, news and entertainment.
Exploring other features and getting help
There are lots of ways to get help and advice with your broadband service and general IT queries from BT.
How to get some help
See what else BT Total Broadband has to offer by exploring the rest of Broadband Life.
Explore Broadband Life
1 BT Broadband Talk is subject to status. Opt-in required. Quality of reception may not match that of a landline and may vary depending on Internet traffic. Certain call types are not guaranteed, e.g. 999, 112 emergency calls. Service will fail if there is a power failure. Service restrictions apply. Limited emergency location information stored. Abuse policy applies. 12-month minimum term. Touchtone telephone required. Calls may deplete any usage allowance applied by other broadband providers. 6p connection charge applies. Terms and conditions apply.
2 BT Digital Vault with 5GB storage included with BT Total Broadband. Auto Backup facility inclusive with Option 3. Opt-in required. Service will continue providing it is used at least every 90 days. Conditions apply. Auto Backup currently not Mac compatible.
2 BT Digital Vault with 5GB storage included with BT Total Broadband. Auto Backup facility inclusive with Option 3. Opt-in required. Service will continue providing it is used at least every 90 days. Conditions apply. Auto Backup currently not Mac compatible.