Terms and conditions. BT Total Broadband:
*Introductory price achieved via credit on your first bill: £24.12 for Option 1 and £21 for Option 2. price from month 4 £15.99 for Option 1 and £20.99 for Option 2. Option 3 customers: amount on bill will be £26.99 a month with introductory price achieved via bill credit of £18, and further monthly credit of £2 to provide full price reduction to £24.99. 18-month termapplies. New customers only. Excludes upgrades/regrades. Requires BT line or similar. Payment by Direct Debit. BT Total Broadband is subject to availability and conditions apply. See www.bt.com/broadband for details.  
1. Some features of the Service may be withdrawn or modified from time to time. They may also not be compatible with certain operating systems or other software e.g. Mac and Microsoft Vista. Please see www.bt.com/broadband from time to time for details. Norton AntiVirus is a registered trademark of Symantec Corporation or its affiliates in the U.S and other countries. Copyright©2006 Symantec Corporation. All rights reserved.  
2. Speeds referred to are download speeds, other factors affecting this speed include distance from exchange and internal home wiring. 
3. Fair use policy applies.  
4. Wi-Fi minutes are for BT Total Broadband residential customers only. Opt in required. Monthly access minute allowance per connection: Option 1 – 250, Option 2 – 350, Option 3 – unlimited (500 in Openzone hotspots). Unused monthly minutes cannot be carried forward. Access available of range of BT FON Wi-Fi Community members' BT Home Hubs (coverage dependent on number in active use). BT Openzone Hotspots or FON access points outside of the UK. Wireless-enabled equipment required. Conditions apply – see www.bt.com/btfon for details.
5. Means 01, 02 and 03 numbers, excluding the Channel Islands. Other exclusions apply. Pence-per-minute charging applies after one hour. Redial before one hour to avoid call charges. Opt in required. Quality of reception may not match landline. Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via BT Broadband Talk may not work in the event of power or broadband connection failure. These failures may be caused by reasons outside our control. Location information, provided to the emergency services, is limited to the address of the associated telephone line where applicable. Broadband Talk does not currently support Number Portability, Text Relay or Directory Enquiries for disabled customers. Abuse policy applies. Touchtone telephone required.
6. Wireless connectivity requires enabled equipment. Range up to 50 metres indoors/250 metres outdoors in ideal conditions. 
7. BT Hub Phone included with Option 3 if ordered when signing up to BT Total Broadband. Opt in to BT Broadband Talk required.
8. Freeview subject to coverage and suitable aerial, visit www.freeview.co.uk for details.
9. Charges applicable for 'on demand' entertainment
10. Requires Setanta Sports subscription available directly from BT Vision, £10 viewing card fee applies. Minimum term one month

An independent survey (Epitiro) has named BT Total Broadband as the best performing ADSL provider. Epitiro benchmarked performance of major UK ISPs 24/7 from January '06 to January '08. Benchmark tests on up to 2Mb and 8Mb broadband – simulated web browsing, e-mail traffic, download and upload speeds tested and more technical tests of latency and packet loss. For more information: www.epitiro.com