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BT Business faults and repair

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Having a problem with your phone line?

We can check this for you and advise you if there is a problem with your line.
Report a fault
Want to see the progress of a phone line problem you already reported?

View the status and receive updates on progess.
Track a fault
Want to see the progress of a broadband problem you already reported?

View the status and receive updates on progess.
Track a fault
Faults with other BT Business services

Problem with Broadband, Email or another BT Business service? Launch our step-by-step repair guide before contacting us.
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Support and maintenance contracts

Choose a premium level of service to manage your faults & repairs:

BT Assurance & BT Assurance Plus
Pan-product repair service 365 days/year, 24 hours/day

IT Support Manager
For all your IT support needs

Phone and data system management
Support for your telephone and data systems

CommSure
Telephone equipment support and business continuity solutions

RedCARE
Online Fire Risk Assessment Guide

 
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Ask Amy

Business with 500+ employees, or in the public sector? Diagnose your fault here.