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Order tracking: BT Total Broadband

Check the progress of your BT Total Broadband order here.

Track your order

Please enter the phone number for which you're ordering broadband.

Include area code

Please note: Only new BT Total Broadband orders can be tracked online. If you're changing your BT Total Broadband package, this will be processed within five working days, but you can't track its progress online.

Need to change something?

Unfortunately, we can't change any details online once your order has been placed. If you'd like to change your order, please call us on 0800 800 150. We're here between 8am and 10pm every day.

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